Twin Cities

Twin Cities Community Hospital Hosts Forum to Discuss LGBTQ Equality in Healthcare

Patient Experience

Twin Cities Community Hospital in California hosted an LGBTQ Healthcare Community Forum in September.  The forum focused on improving the health and well-being of the lesbian, gay, bisexual, transgender and questioning community with the use of culturally appropriate care.

Attendees were invited to participate in a roundtable discussion about the state of LGBTQ healthcare in the Templeton area. Topics included patient privacy, visitation rights, use of proper pronouns and more. Employees also took time to meet with those who attended to discuss the issues that matter most LGBTQ patients and their families, and how Twin Cities can improve their training to service the community.

Since the forum, the hospital has created an LGBTQ Healthcare Advisory Council comprised of clinical and non-clinical hospital employees, as well as lay members of the LGBTQ community. The goal of the council is to achieve and maintain the criteria needed to be designated as a Leader in LGBTQ Healthcare Equality and further promote healthcare equality in the community.

This forum comes six months after Tenet’s Desert Regional Medical Center in Palm Springs was named a Leader in LGBTQ Healthcare Equality by the Human Right Campaign Foundation. Desert Regional scored 100 out of a possible 100 points to earn the designation. Tenet’s Florida Medical Center also received recognition in March of 2017 and is the only hospital in Fort Lauderdale to be named a Leader in LGBTQ Healthcare. Twin Cities is currently working toward receiving recognition as a leader, and hopes to earn the designation in 2018.

“At Twin Cities we are focused on providing a safe and welcoming environment to everyone we serve and to delivering high-quality care to all our patients,” said Mark Lisa, chief executive officer of Twin Cities Community Hospital. “As such, we must provide care that is culturally competent and patient-centered to all people, regardless of race, ethnicity, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or veteran status.”