Northeast Baptist Hospital has been selected as a Center of Excellence (COE) for joint replacement and bariatric surgery by the Pacific Business Group on Health (PBGH) for Employer Center of Excellence Network (ECEN) members.
The COE designation means that employees at companies, such as Walmart, Lowes and McKesson across the United States, can have joint replacement or bariatric surgery at Northeast Baptist Hospital at no cost. One hundred percent of costs are covered by their employer. Northeast Baptist is one of a handful of hospitals selected among a prestigious group of providers including the John Hopkins in Maryland, Scripps Mercy in California, and Virginia Mason in Washington. PBGH selected Northeast Baptist Hospital as a COE for bariatrics and orthopedics services after a lengthy, rigorous program review was completed, and was based on publicly-reported quality data, among other criteria.
The quality metrics that recommended Northeast Baptist for the Center of Excellence designation include: blood utilization that is two thirds lower than the national average, readmission rates at lower than half the national average, and infection rates less than one percent, again lower than the national average.
In a public statement, Lisa Woods, senior director of US Health Care Benefits at Walmart, said, “Our associates are very important to us and the Centers of Excellence Program is one way we help ensure they and their families receive the highest of quality of care. The benefit to patients is significant, including receiving the highest quality of care possible. Coverage for joint replacement surgeries is 100 percent coverage, and includes travel and lodging for the patient and a caregiver to travel with them.”
Since the program was implemented at Northeast Baptist last year there have been 311 referrals to the orthopedic program with 169 surgeries completed and 13 pending. There have been 196 referrals to the bariatric program with 52 surgeries completed and 10 pending.
“We have had overwhelmingly positive feedback about the program,” said Phillip Young, Northeast Baptist Hospital CEO. “Patients who have gone through the program are achieving great results. They are extremely happy with their experience and the care they have received while here.”
Jacinta Adams had both of her knees replaced at Northeast Baptist Hospital and was extremely pleased with the entire process. “Everything about the experience was first-rate,” said Adams. “The hospital, doctors, nurses, even housekeeping. I can’t say enough about how wonderful everything was. And it gave me such peace of mind to know that my procedures were done at a hospital with proven exceptional quality.”