Environmental Services Team
The 43-person Environmental Services team at Northeast Baptist Hospital is busy during COVID-19 operations, cleaning hospital common areas up to 50x per day. The team is well-equipped to take on the challenge, and currently holds the Hospital Spirit Stick, a testament to the impact they have had on patient care, as recognized by peers.
Belinda O’Neal, Director of Environmental Services, says some staff has worked together for more than 10 years, and what stands out is the way they care for each other.
“The best comments are when they come from patients stating my staff had a positive attitude so it made their day, […] or directors telling me that I have an awesome team,” shared Belinda. “It’s a great feeling making patients happy, putting a smile on their faces, soothing their tensions, and lifting their moods.”