By fostering a strong customer-service culture at our hospitals and working to help patients who come to our facilities receive quality care, we believe we will distinguish Tenet as a company and give our hospitals a distinct advantage over their competitors. 

Below are some examples that demonstrate our commitment to quality patient care.

Quality
Tenet’s Commitment to Quality strives to improve the quality of medical care and patient safety at our hospitals by evaluating processes and promoting best practices.

Customer Service
One hundred percent satisfaction among patients, physicians and employees is the goal of our Target 100 service initiative. The Target 100 program engages our employees in a process aimed at improving customer service.

Nurse Education, Recruiting, and Retention
Delivering quality patient care requires well trained, committed caregivers.  Perhaps the biggest challenge facing every U.S. hospital today is the industrywide shortage of nurses.  Tenet is addressing this challenge by investing in nurses. 

Support for Academic Medicine
Tenet has long supported medical education programs for physicians, nurses and other health professionals, as shown by its academic affiliations with some major medical universities across the country.