Hospital/Facility: Coral Gables Hospital
Location: Coral Gables, FL
The Chief Nursing Officer reports directly to the Chief Executive Officer of Coral Gables Hospital.
Coral Gables Hospital is a 245-bed acute care hospital located at 3100 Douglas Road in the heart of historic Coral Gables. The community-based hospital serves South Dade County, Latin America and the Caribbean. Coral Gables Hospital offers a broad range of services, from primary care to surgery and specialty programs- including: Orthopedics, Urology, Comprehensive Diagnostics Services, Emergency, Outpatient Rehabilitation and more.
Coral Gables Hospital is fully accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nation’s oldest and largest hospital accreditation agency.
The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and services within the hospital organization. The role assumes responsibility for assessing, planning, coordinating, implementing and evaluating nursing practice on a facility level. The role assumes 24/7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. The Chief Nursing Officer represents nursing concerns on the governing board and at medical staff leadership meetings.
Key role responsibilities include the following:
- Collaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.
- Evaluate and monitor facility level people pillar statistics, participate on related calls as necessary.
- Consider and/or implement nurse residency programs to ensure pipeline for facility.
- Collaborate with team members to formulate programs to enhance work life balance.
- Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
- Collaborate with related team members to promote an effective facility level competency program.
- Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).
- Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.
- Participate in workforce planning to ensure an adequate and competent workforce.
- Support the design of effective and competitive compensation and benefits programs.
- Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
- Communicate and administer human resource programs and procedures in accordance with established policies.
- Manage organizational relationships in a manner which builds mutual trust and respect.
- Establish trusting and collaborative relationships.
- Address and manage conflict in a constructive and productive manner.
- Contribute to the development and implementation of the organization’s performance improvement program. Support the development and implementation of an organization-wide patient safety program.
- Monitor and evaluate quality through public reported measure (i.e. core measures, nurse sensitive patient outcomes, infection control, etc) in collaboration with the facility DCQI and ICP, as well as national resources.
- Actively participate in facility clinical close calls.
- Define quality metrics by identifying the problem/process, measuring success at improving specific areas of patient care, analyzing the root causes or variation from quality standards, improving the process with the evidence, controlling solutions and sustaining success.
- Interpret information from research.
- Participate in studies that provide outcome measurements.
- Utilize research findings for the establishment of standards, practices, and patient care models in the organization.
- Disseminate research findings to patient care team members.
- Support the development of a facility-wide patient safety program.
- Support a non-punitive environment and a reward system for reporting unsafe practices
- Design safe clinical systems, processes, policies and procedures.
- Allocate nursing resources based on measurement of patient acuity/care needed.
- Ensure staff is clinically competent and trained on their role in patient safety, performance improvement, and risk management.
- Support a safe culture that assures accountability and respects values and individual contributions.
- Incorporate safety as a design element as appropriate.
- Collaborate with RM to monitor and follow up on clinical risk trends.
- Identify, mitigate and take action to correct areas of risk/liability in patient care.
- Facilitate facility level annual pressure ulcer prevalence and incidence study results with corrective action.
- Collaborate with related team members to monitor and evaluate a Culture of Safety through active coaching of direct reports to insure that the culture of safety is cultivated at the facility.
- Support the annual AHRQ Patient Safety Survey and follows up with corrective actions.
- Supports and embraces role in the adoption of EMR within facility.
- Demonstrates basic competency in technology applications related to business and clinical functions.
- Recognizes the relevance of nursing data for improving practice.
- Utilizes facility database management, decision support, and expert system programs to access information and analyze data from disparate sources for use in planning for patient care processes and systems.
- Participates in system change processes and utility analysis.
- Evaluates and revises patient care processes and systems.
- Participates in the evaluation of information systems in practice settings.
- Uses computerized management systems to record administrative data (billing data, quality assurance data, workload data, etc.).
- Uses applications for structured data entry (classification systems, acuity level, etc.).
- Recognizes the utility of nursing involvement in the planning, design, choice and implementation of information systems in the practice environment.
- Demonstrates awareness of societal and technological trends, issues and new developments as they apply to nursing.
- Demonstrates proficient awareness of legal and ethical issues related to client data, information, and confidentiality.
- Reads and interprets benchmarking, financial and occupancy data.
- At least five years of progressive management experience in a facility environment as an Associate Chief Nursing Officer or Nursing Director of multiple, complex nursing departments.
- Highly effective interpersonal and communication skills.
- Proven leadership ability and facility operational expertise.
- Ability to serve as role model and advocate for the professional discipline of nursing.
- Strong labor relations background.
- An individual able to effectively and efficiently organize patient care promoting optimal outcomes, patient safety, and patient, physician and employee satisfaction.
- An individual with proven success recruiting, retaining and developing staff. Someone effective in mentoring and developing staff, encouraging professional growth and achievement.
- Takes the lead in complying with regulatory standards, rules and laws.
Please apply at firstname.lastname@example.org