Hospital/Facility: Saint Louis University Hospital
Location: St. Louis, MO
The Chief Nursing Officer reports directly to the Chief Executive Officer of Saint Louis University Hospital.
The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and services within the hospital organization. The role assumes responsibility for assessing, planning, coordinating, implementing and evaluating nursing practice on a facility level. The role assumes 24/7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. The Chief Nursing Officer represents nursing concerns on the governing board and at medical staff leadership meetings.
Key responsibilities include:
- Understand and articulate patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.
- Maintain knowledge of current nursing practice and roles and functions within nursing and other healthcare disciplines.
- Maintain current knowledge of patient care delivery systems and innovations.
- Ensure that nursing practice is consistent with current standards and current evidenced based practice.
- Ensure that the care delivery model, clinical environment of care and related technology is appropriate to needs of caregivers and patients.
- Serve as change agent when patient care work/workflow is redesigned.
- Advocate use of documented best practices.
- Teach and mentor others to routinely utilize evidenced based data and research.
- Assure that the clinical perspective is included in organizational decisions.
- Supports regional senior director and Tenet CNO.
- Contribute to the development and implementation of the organization’s performance improvement program. Support the development and implementation of an organization-wide patient safety program.
- Monitor and evaluate quality through public reported measure (i.e. core measures, nurse sensitive patient outcomes, infection control, etc) in collaboration with the facility DCQI and ICP, as well as national resources.
- Actively participate in facility clinical close calls.
- Define quality metrics by identifying the problem/process, measuring success at improving specific areas of patient care, analyzing the root causes or variation from quality standards, improving the process with the evidence, controlling solutions and sustaining success.
- Interpret information from research.
- Participate in studies that provide outcome measurements.
- Utilize research findings for the establishment of standards, practices, and patient care models in the organization.
- Disseminate research findings to patient care team members.
- Support the development of a facility-wide patient safety program.
- Support a non-punitive environment and a reward system for reporting unsafe practices.
- Design safe clinical systems, processes, policies and procedures.
- Allocate nursing resources based on measurement of patient acuity/care needed.
- Ensure staff is clinically competent and trained on their role in patient safety, performance improvement, and risk management.
- Support a safe culture that assures accountability and respects values and individual contributions.
- Incorporate safety as a design element as appropriate.
- Collaborate with RM to monitor and follow up on clinical risk trends.
- Identify, mitigate and take action to correct areas of risk/liability in patient care.
- Facilitate facility level annual pressure ulcer prevalence and incidence study results with corrective action.
- Collaborate with related team members to monitor and evaluate a Culture of Safety through active coaching of direct reports to insure that the culture of safety is cultivated at the facility.
- Support the annual AHRQ Patient Safety Survey and follows up with corrective actions.
- Supports and embraces role in the adoption of EMR within facility.
- Demonstrates basic competency in technology applications related to business and clinical functions.
- Recognizes the relevance of nursing data for improving practice.
- Utilizes facility database management, decision support, and expert system programs to access information and analyze data from disparate sources for use in planning for patient care processes and systems.
- Participates in system change processes and utility analysis.
- Evaluates and revises patient care processes and systems.
- Participates in the evaluation of information systems in practice settings.
- Uses computerized management systems to record administrative data (billing data, quality assurance data, workload data, etc.).
- Uses applications for structured data entry (classification systems, acuity level, etc.).
- Recognizes the utility of nursing involvement in the planning, design, choice and implementation of information systems in the practice environment.
- Demonstrates awareness of societal and technological trends, issues and new developments as they apply to nursing.
- Demonstrates proficient awareness of legal and ethical issues related to client data, information, and confidentiality.
- Reads and interprets benchmarking, financial and occupancy data.
An academic degree in nursing is required, and a Master’s degree in Nursing or related field (Health Administration, Business, Public Health, or Management) is strongly preferred.
Active and current registered nurse license in the state of residence/practice is required. Current CENP or NEA certification preferred.
- At least five years of progressive management experience in a facility environment as an Associate Chief Nursing Officer or Nursing Director of multiple, complex nursing departments.
- Highly effective interpersonal and communication skills.
- Proven leadership ability and facility operational expertise.
- Ability to serve as role model and advocate for the professional discipline of nursing.
- Strong labor relations background.
- An individual able to effectively and efficiently organize patient care promoting optimal outcomes, patient safety, and patient, physician and employee satisfaction.
- An individual with proven success recruiting, retaining and developing staff. Someone effective in mentoring and developing staff, encouraging professional growth and achievement.
- Takes the lead in complying with regulatory standards, rules and laws.
Please apply at firstname.lastname@example.org