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Chief Operating Officer 
Hospital/Facility: Park Plaza Hospital
Location: Houston, TX


The Chief Operating Officer reports directly to the Chief Executive Officer of the facility.

Since 1975, 468-bed Park Plaza Hospital has been a major provider of health care services to the Houston community.  With more than 800 physicians on staff and more than 1,000 hospital employees, Park Plaza’s health care professionals are here to meet your needs in an extensive variety of medical and surgical specialties, including treatment of diabetes, cancer and other diseases, as well as orthopedics, cardiology and maternity care. The facility’s skilled nursing services, rehabilitation programs, outpatient services and outreach programs promote a continuum of care for the patients and their families.

The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff delivers high quality, cost effective care and services with a positive margin.  The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served.

Responsibilities include:

  • Provide strong leadership, direction, and assistance in setting strategy with clearly defined expectations. Lead the development of progressive physician/facility strategies and execute plans in order to optimize the long-term potential of the facility. 
  • Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
  • Establish a plan to address productivity, operational performance, staff retention and satisfaction.
  • Partner with medical staff to foster quality, efficiently provided care.  Emerge as respected leader and decision-maker.
  • Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
  • Create an environment that supports employee satisfaction, improved service and quality.  Initiate a strategic process that addresses continuous measurable improvement.
  • Exhibit strong communication, presentation and listening skills to ensure facility-wide collaboration and coordination, especially as concerns physicians, employees and the community.
  • Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
  • Ensure positive employee relations and trust through communication, education, consistency and dependability.


Undergraduate degree from a recognized and accredited institution is required and an MBA/MHA or equivalent is preferred.

A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer or Chief Executive Officer in a progressive, financially sound hospital system.

  • High level, complex problem solving abilities both in groups and in one-on-one situations. 
  • Demonstrated success in leading process improvement initiatives in a tertiary facility.
  • First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
  • Highly developed expertise in quantitative analysis to support definition and advancement for the facility’s goals and objectives.
  • Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility.  A strong reputation for sustained, inclusive, trust-based physician relations.
  • Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives.
  • Experience in a system with excellent employee, physician and patient satisfaction, quality and outcomes improvement programs.
  • An understanding of information systems as they pertain not only to accounting but also to decision support, cost management and revenue enhancement.

Please apply at


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